Administrator
Accountabilities
All duties are subject to change at the discretion of the Managing Director.
To work closely with the Centre Manager to ensure that the venue’s administration is efficient and be in daily contact with Head Office.
To be the first point of contact for students and staff and to work closely with the Centre Manager, Welfare Manager, Medical Staff and House Parents to ensure the welfare of all children and staff. Any concerns should be reported to the Centre Manager immediately.
To manage all points of contact in the venue office (phone, post and email) and to deal with parents and agents in a polite and efficient manner. The Centre Office must be staffed at all times during the day.
To help manage all finances relating to the venue, including student pocket money and petty cash. This includes maintaining accurate records of any transactions between the Company and its staff or students as well as ad hoc purchases as authorised by the Centre Manager.
To manage student check-in and check-out, including meeting parents and responsibility for collecting passports, travel documents and pocket money and keeping these safe for the duration of the student’s holiday.
To welcome all visitors (e.g. parents and agents) warmly, assist them during their stay and ensure Child Protection and Health and safety policies are adhered to at all times.
To ensure all Company records (e.g. incident and accident reports, complaints log, fire drill reports etc) are kept up to date at all times and that risk assessments and Health and Safety policies are being adhered to, to keep everyone safe.
To manage all office equipment, restocking and organising repairs where necessary, and signing Company property in/out to staff (e.g. keys).
To check all flight information (including UM details) for all arrivals and departures so that any potential issues can be resolved prior to the actual day of travel.
To carry out mealtime supervision and boarding house duties on a rota basis.
To attend daily staff meetings, and weekly meetings with the host school and take minutes of such meetings.
To follow guidelines as outlined in the Staff Handbook and as explained by the Centre Manager
To help set up / pack up camp as required and assist with the administrative side of staff induction.
To ensure any visitors/contractors have read the Welfare Leaflet and sign in and out of the Office when arriving/leaving site.
Person Specification
Previous experience working in an office setting is desirable
Experience in customer care and dealing with international clients is very welcomed
Good knowledge of MS Office, especially Excel is required and sound knowledge of Google Drive is desirable
Excellent written and verbal communication skills
Previous experience in working in an educational setting or summer school is preferred.
Highly organised with a good eye for detail and excellent time management skills
Able to deal well with pressure
Enthusiastic, friendly and to be able to respond sensitively to any pastoral matters
Professionalism: being of smart appearance appropriate to the role and using appropriate language
Flexible and adaptable approach to working hours
KEy Information
JOB ROLE:
Administrator
KEY PURPOSE OF JOB:
To ensure the centre administration duties are completed efficiently and in a timely manner allowing for every department to operate effectively.
REPORTING TO:
Centre Manager
HOURS:
Morning shift; 08.00 am – 18.00 pm
or
Afternoon shift; 13.00 pm – 23.00 pm
SALARY:
£624.61 per week + 12.07% Holiday Pay
Total Weekly pay £700.00 (Including holiday pay)
LOCATION:
One of Brambletye, Worth, Clayesmore, Oundle or Moulton